What Information We Hold and Why
When you create an account, we collect your name, email address, and the mobile wallet details you use — whether that is bKash, Nagad, or Rocket — solely to process deposits, verify withdrawals, and keep your account secure. We do not sell this information to third
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parties. Transaction records tied to your bKash or Nagad wallet are retained for the period required by applicable financial regulations and then deleted or anonymised. Device identifiers and IP addresses are logged to detect unauthorised access attempts and to confirm that access is from an eligible
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region under local law. If you contact our support team, the conversation record is stored to help resolve any follow-up queries. You can request a copy of the data we hold on your account at any time through the contact path listed in this policy. Availability
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of the Wilson 365 service depends on your local law and eligible regions; data collected is limited to what is necessary to operate the account you have opened where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.